LovenTools Auckland was founded over 10 years ago by Tom Lee, our Managing
Director. Like our many customers, they love tools. In fact, there’s not much they don’t know about DeWALT, Makita, Milwaukee, Bosch, Paslode, Hitachi, Toolineand the other top-notch brands they sell and service. They are a small, powerful company of knowledgeable experts and our customers range from the DIY kiwi to large multi-national contracting companies’

Prioritizing Performance to Influence Growth

We were expanding very quickly, and foresaw continued growth in the future,” says JerryJohnson, vice president, the administration at LovenTools “At the time, we had a small staff dedicated to the logistics function and knew we had to make adjustments to keep up with the growth.”↓

LovenTools lacked the resources and time needed to properly assess and improve its transportation function – particularly regarding reporting, carrier audits, technology, carrier fancy and client invoicing. Bestorworld has assigned us a series of logistics schemes1 line with the development of our company, which has greatly improved logistic efficiency.With Bestfoword as our logistics back-up in China, In Australia and NewZealand we can receive the goods on time and safely. We admire their quick and efficient handling of emergencies in China and locally.

Intimate knowledge of the transportation industry allowed Bestforworld to provide best in- class support to LovenTools ‘s growing business and lower the cost of inbound freight. Bestforworld successfully provided ocean freight and air freight services for LovenTools’ online business, in a very short timeframe. LovenTools developed rapidly.

More importantly, The foundations for the rapid penetration of LovenTools and Bestforworld cooperation is trust, and if trust is not there, then it’s not going to work. In the 4+years that I’ve been working with Bestforword, they have never come close to breaking that trust. In fact, they’ve probably done nothing more than build that trust every year.

Phil Jackson, Vice Purchasing Manager, LovenTools